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FILE Training & Technology: How are they shaping the future of optics?

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The optical industry is constantly evolving, and the glass and eyewear professionals of the future will need to adapt to new technologies and skills to meet changing customer needs. Training and the use of technology play a vital role in preparing the next generation of optical experts. This report offers an overview of the trends and developments that will, or are already, shaping the future of these professions.

Optical Training and Technology: Staying at the Forefront of the Industry

In the optical sector, continuing education is essential to enable glassmakers and eyewear manufacturers to both remain competitive and adapt to the constantly evolving optical industry. Technological advances, such as new trends in visual health, require regular updating of skills and knowledge.

Glassmakers and eyewear manufacturers must familiarize themselves with the latest technological advances in eyewear design and manufacturing. This includes learning computer-aided design (CAD) software, precision measuring equipment, and advanced lens fitting techniques. Furthermore, skill diversification is becoming increasingly crucial. Some professionals opt for specialized training in areas such as contact lenses, low vision, advanced contactology, neuro-optometry, etc. This allows them to meet specific customer needs and broaden their scope of expertise.

But technical skills are not the only ones that need to evolve. Business management, customer service, design, trends, ethical and environmental needs… All these elements are likely to significantly change the jobs of those in the optical industry.

In short, continuing education and specialization are fundamental pillars for the glass and eyewear manufacturers of the future. This allows them to remain competitive in a rapidly changing market and to meet the diverse and complex needs of customers, while remaining sensitive to technological developments, market trends and social concerns.

Rapid evolution of optical technology

In a highly competitive sector, technological developments play a crucial role in shaping the expertise and professional practice of glass and eyewear designers.

Thus, high-precision measuring tools, such as automated refractometers and corneal topographers, which enable more accurate and rapid assessment of visual defects and eye shape, are constantly evolving. Computer-aided design (CAD) software, which gives glass and eyewear designers the ability to create custom frames based on specific customer needs , such as 3D printing , is widely changing the way frames are purchased.

Moreover, the integration of augmented reality into everyday life is a sure thing in the future. Thus, new generation glasses (smart glasses ) could, in the near future, become essential items on opticians' shelves or could even assist them in their work in order to personalize the customer experience.

Among the most incredible innovations, there remain those surrounding the development of more advanced lenses, such as digital progressive lenses and photochromic lenses with a rapid transition between tints. Smart contact lenses are also at the forefront of R&D to offer ever more incredible features.

In short, the adoption of cutting-edge technologies allows glassmakers and eyewear manufacturers to improve the precision, personalization and efficiency of their services. These tools allow them to meet the specific needs of customers, while remaining at the forefront of the latest technological advances in the optical industry.

One day, 100% customizable?

Frame customization has become a vital part of the optical shopping experience, offering customers the opportunity to get eyewear tailored to their specific needs and individual style. Modeling tools allow glassmakers to custom-design frames based on the customer's precise facial measurements. These frames are tailored to the individual's facial morphology, providing optimal fit and comfort.

Customization already also includes the selection of high-quality materials for frames, ranging from lightweight metal to eco-friendly materials such as wood or biocompatible acetate. Customers can also choose from a range of finishes, colors, and textures to create unique frames. And other specifications reinforce customization, such as the ability to modify your frame yourself, via accessories, interchangeable properties, etc.

As we can see, optical experts will engage customers in a collaborative process , involving them in the design of their glasses. Will we one day see an optical store without any physical frames? If frame customization becomes a standard in the optical industry, this approach does not necessarily seem unrealistic.

The boom in telemedicine and mobility

Telemedicine and teleoptometry are revolutionizing access to optical care, offering a new dimension to eye health services. Still deeply criticized, it is initiating a debate between pros and cons that we will not attempt to resolve here. However, remote consultations have allowed patients who have difficulty traveling or who live in medical deserts to consult an eye care professional.

This approach therefore contributes to improving accessibility, even if the solution is not perfect. However, it will undoubtedly be one of the elements that will shape the near future of optics because it promotes rapid diagnosis and follow-up.

In the same vein, mobile professionals have seen their services widely requested in recent years. We will undoubtedly have to rely on opticians who go directly to customers, as this new way of working makes it easier to respond to certain challenges such as distance or sedentary lifestyles .

These services will again require training linked to evolving technology.

And what about eco-responsibility in all this?

Sustainability and eco-responsibility have become crucial aspects in many fields, from which the optical industry is not exempt, reflecting a growing concern for the environment. Behaviors need to change and consequently, the value of work also stands out in this way.

In this context, frame manufacturers use recycled or sustainable materials, such as bio-sourced plastics, wood from responsible sources or recyclable metals, in an attempt to reduce the carbon footprint of eyewear production. These new ways of working are part of a more global program that aims to respect ethical and Corporate Social Responsibility (CSR) charters. The way of working is therefore transformed into substance and these contributions are part of the concerns of professionals.

Design, improved recycling programs, adjusted working hours… everything is linked in order to offer an approach that makes sense and which does not consist only of moving towards greenwashing .

Training and technology: anticipating the dangers of change

Finally, and this is where we will end this report, all these changes related to training and technology will require significant anticipation of the risks that all these advances will generate. As in all areas, there are almost as many risks as opportunities, to which we must try to respond.

For example, effective data management and well-maintained customer relations will prove essential to offer quality optical services and improve the customer experience. Customer data analysis will offer a personalized experience but will need to be supervised to avoid any risk of intrusion. Training and technological developments will improve skills but also risk reinforcing inequalities between generations.

Telemedicine, which offers a diversification of activity, can largely, due to the high cost of the necessary equipment, leave certain professionals unable to offer it, and the desire to offer a 100% responsible offer must be careful not to leave aside a more disadvantaged target clientele.

In short, optical education and technology are poised to profoundly transform the industry, so much so that the future promises to be exciting and compelling. This future is already underway or is shaping trends that will require questioning, a willingness to innovate, and egalitarian approaches.